Program Policies

Our range of policies and procedures that govern our learning environment help to ensure the safety and wellbeing of our School community. 

For further information regarding each of our International Student Programs and policies, please click on the relevant link below.  

• International Student Terms and Conditions
• Application Enrolment Policy and Procedures 
• Attendance and Academic Policy and Procedures 
• Complaints and Appeals (Grievance) Policy and Procedures 
• Deferring Suspending or Cancelling Enrolment Policy and Procedures
• Homestay Screening and Monitoring Policy and Procedures 
• Refund Policy and Procedures 
• Student Transfer Policy and Procedures 
• Child Safe Code of Conduct
• Parent Code of Conduct
• Student Welfare and Support Policy
• International Education Agent Management Policy and Procedures

Important Information 

Billanook College provides International Students every opportunity for successful educational outcomes. It is important that International Student Applicants are aware of the Educational Services for Overseas Students (ESOS) framework, which provides guidelines for student welfare and support. 

For more information: